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Shipping

Last updated [DATE OF PUBLICATION]

Every item is made for you

Nothing sits in a warehouse. Your order is printed after you place it, then posted. That is why delivery takes a little longer than a shop that keeps stock.

How long it takes

Delivery time is making time plus postage time. Both are counted in business days (Monday to Friday, public holidays excluded). The day you order does not count.

These are typical ranges from our print partner, not promises. The estimated delivery date for your address is shown before you pay; please rely on that date. Busy periods, such as December, can add a few days.

[VERIFY BEFORE PUBLISHING: re-read the partner's current production and postage ranges; add express options only if we offer them.]

Christmas

To have a gift by Christmas, order by [LAST ORDER DATE PER REGION, set from the partner's 2026 holiday deadlines]. Orders after that date are still made and sent, but may arrive after the 25th.

Where we ship

[DESTINATION LIST: e.g. Switzerland, EU/EEA, UK, USA]. If your country is not offered at checkout, we cannot ship there yet.

What it costs

Shipping cost is shown at checkout, before you pay, and depends on the destination and how many items you order. [ALEX: free-shipping threshold, if any]

Customs, duties and VAT

Orders may be made in and sent from a different country than yours. [VERIFY: who pays import VAT/duties for each destination, especially Switzerland and the UK, and whether they are included in the checkout price. Until verified, do not publish this section.]

Tracking

When your order is posted you get a tracking link by e-mail from the marketplace where you ordered.

Something went wrong

If a parcel is lost, or arrives damaged or misprinted, write to [CONTACT EMAIL] with your order number and a photo. We will send a replacement or refund you. See Returns.